PRIVACY POLICY

Agile Solutions LLC

Last Updated: April 25, 2026

Agile Solutions LLC (“Agile Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have regarding your information.

This Policy applies to information collected through our website at agilesolutionsllc.net and any associated landing pages, forms, scheduling tools, and communications (collectively, the “Services”).

By using our Services, submitting a form, scheduling a call, or otherwise providing your information to us, you agree to the practices described in this Policy. If you do not agree, please do not use our Services.

1. Who We Are

Agile Solutions LLC is a Michigan-based marketing and website design agency serving service businesses across Macomb County and Southeast Michigan.

Business Name: Agile Solutions LLC

Business Address: 8777 Ridge Dr, Washington Twp, MI 48095

Phone: (586) 371-2605

Privacy Contact Email: discover@agilesolutionsllc.net

2. Information We Collect

We collect information in three ways: information you provide directly, information collected automatically, and information from third parties.

2.1 Information You Provide Directly

When you contact us, request a service, schedule a call, or submit a form, we may collect:

  • Your name, business name, and job title

  • Email address and phone number

  • Mailing or business address

  • Information about your business, services, current website, and goals

  • Any additional information you choose to provide in messages, forms, or calls

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect:

  • IP address, browser type, device type, operating system, and language settings

  • Pages visited, time spent on pages, referring URLs, and click activity

  • Cookies, pixel tags, and similar tracking technologies

  • Approximate geographic location based on IP address

2.3 Information from Third Parties

We may receive information from:

  • Calendly when you schedule a call (your name, email, and any details you provide)

  • Google Analytics, Google Ads, and Meta (Facebook) Pixel for advertising and analytics

  • CallRail or similar call-tracking platforms when you call a tracked number

  • Email and CRM platforms we use to manage communications

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule calls or meetings

  • Provide, deliver, and improve our services

  • Send you communications about your project, account, or services

  • Send you marketing communications (email and SMS) where you have consented

  • Measure the performance of our website, marketing, and advertising

  • Detect, prevent, and address fraud, security issues, and technical problems

  • Comply with legal obligations and enforce our agreements

4. SMS Text Messaging and TCPA Consent

By providing your phone number on a form, scheduling a call, or otherwise giving us your number, you expressly consent to receive text messages (SMS) from Agile Solutions LLC at the number you provided. These messages may include:

  • Appointment confirmations and reminders

  • Project status updates and follow-ups

  • Responses to inquiries and customer service messages

  • Promotional or marketing messages where you have consented

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.

To opt out: Reply STOP to any text message you receive from us. You will receive a confirmation that you have been unsubscribed.

For help: Reply HELP or contact us at discover@agilesolutionsllc.net or (586) 371-2605.

We do not share or sell mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to operate and improve our Services, measure performance, and deliver relevant advertising.

5.1 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for the website to function (e.g., security, basic navigation).

  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

  • Advertising Cookies: Used to deliver and measure ads on Google, Meta (Facebook), and other platforms.

  • Functional Cookies: Remember your preferences and improve your experience.

5.2 Third-Party Tracking Tools We Use

  • Google Analytics — for website performance and user behavior measurement

  • Google Tag Manager — for managing tracking tags

  • Google Ads conversion tracking — for measuring ad performance

  • Meta (Facebook) Pixel — for advertising and audience building

  • CallRail — for call tracking and dynamic phone number insertion

  • Calendly — for scheduling and meeting management

  • Email marketing and CRM platforms used to manage communications

5.3 How to Control Cookies

Most browsers allow you to refuse or delete cookies through your browser settings. You can also opt out of certain advertising and analytics tracking using these tools:

  • Google Analytics opt-out: tools.google.com/dlpage/gaoptout

  • Google Ads personalization: adssettings.google.com

  • Meta (Facebook) ad preferences: facebook.com/ads/preferences

  • Digital Advertising Alliance opt-out: optout.aboutads.info

  • Network Advertising Initiative opt-out: optout.networkadvertising.org

Disabling cookies may affect the functionality of our Services.

6. How We Share Your Information

We do not sell your personal information. We share your information only as described below:

  • Service Providers: Third parties that help us operate our business — including hosting providers, email services, CRM platforms, scheduling tools (Calendly), call tracking (CallRail), payment processors, and analytics or advertising platforms (Google, Meta).

  • Independent Contractors and Subcontractors: From time to time, Agile Solutions engages independent contractors and subcontractors to perform specific tasks on our behalf — including designers, developers, copywriters, photographers, SEO specialists, advertising specialists, virtual assistants, and other service providers. We share with these contractors only the information reasonably necessary for them to perform their assigned tasks. All contractors are required to maintain confidentiality and use information only for the purpose for which it was shared.

  • Legal Compliance: When required by law, court order, subpoena, or to protect the rights, property, or safety of Agile Solutions, our clients, or others.

  • Business Transfers: In connection with a merger, acquisition, financing, or sale of all or part of our business.

  • With Your Consent: Any other sharing will be done with your express consent.

7. How Long We Keep Your Information

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Lead and inquiry data: up to 36 months from your last interaction with us

  • Active client data: for the duration of our engagement and 7 years thereafter for tax, legal, and business records

  • Marketing communications data: until you unsubscribe or opt out

  • Website analytics data: as governed by Google Analytics retention settings (typically 14 months)

8. How We Protect Your Information

We use industry-standard security measures to protect the information we collect, including SSL encryption on our website, access controls on our internal systems, and trusted third-party service providers with their own security standards.

No method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Opt out of the sale or sharing of personal information (we do not sell your information)

  • Withdraw consent where we process information based on consent

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at discover@agilesolutionsllc.net. We will respond within the timeframe required by applicable law.

10. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:

  • The right to know what personal information we collect, use, and disclose

  • The right to request deletion of personal information we have collected

  • The right to opt out of the sale of personal information (we do not sell personal information)

  • The right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, email us at discover@agilesolutionsllc.net with the subject line “CCPA Request.” We will verify your request and respond within 45 days as required by law.

11. Children’s Privacy

Our Services are intended for business owners and adults age 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at discover@agilesolutionsllc.net and we will promptly delete it.

12. Third-Party Websites and Services

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. International Visitors

Our Services are operated from the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to this transfer.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this Policy and, where appropriate, notify you by email or through a notice on our website. Your continued use of our Services after the changes take effect means you accept the updated Policy.

15. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

Agile Solutions LLC

8777 Ridge Dr, Washington Twp, MI 48095

Email: discover@agilesolutionsllc.net

Phone: (586) 371-2605

— End of Privacy Policy —